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Desktop Support Engineer-L2

JD:-

Ø  Required filed engineers who is having laptop & desktop hardware knowledge and basic idea about Servers.

Ø  Administration, maintenance & Troubleshooting of Windows 7, 8, 8.1 and Windows 10 clients

Ø  Candidate must have minimum 6 months filed experience.                        

Ø  Hardware replacement for Desktop, Laptop and All in one machines.

Ø   Provide 2nd level contact and convey resolutions to customer issues
Ø  Install , upgrade, support and troubleshoot win.7,win.8 and Microsoft office 2003,2007,2013 and any authorized desktop applications.

Ø  Troubleshooting system startup and user login problems.

Ø  Software Installation.

Ø  New User Email creating, Outlook Configuration and troubleshooting.

Ø  Assembling and troubleshooting of hardware devices.  

Ø  Installation of all Microsoft Windows Series (Win7, Win8, Win10, ).

Ø  Microsoft Windows maintenance, dual booting, updating antivirus, updating windows.

Ø  MS outlook configuration, backup, restore and troubleshooting.

Ø  Disk Management, Partitions, Folder sharing, Access Permission

Ø  Basic networking, Configuration of TCP/IP setting,

Ø  Remote desktop and remote assistance.

Ø  Cabling and LAN troubleshooting

Ø  Installing and configuring windows server Active directory.

Ø  DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name Service).el contact and convey resolutions to customer issues

  • Category: DL-2
  • Required Skill:
  • Location: GOA
  • Total Positions: 5