Desktop Support Engineer-L2
JD:-
Ø Required filed engineers who is having laptop & desktop hardware knowledge and basic idea about Servers.
Ø Administration, maintenance & Troubleshooting of Windows 7, 8, 8.1 and Windows 10 clients
Ø Candidate must have minimum 6 months filed experience.
Ø Hardware replacement for Desktop, Laptop and All in one machines.
Ø Provide 2nd level contact and convey resolutions to customer issues
Ø Install , upgrade, support and troubleshoot win.7,win.8 and Microsoft office 2003,2007,2013 and any authorized desktop applications.
Ø Troubleshooting system startup and user login problems.
Ø Software Installation.
Ø New User Email creating, Outlook Configuration and troubleshooting.
Ø Assembling and troubleshooting of hardware devices.
Ø Installation of all Microsoft Windows Series (Win7, Win8, Win10, ).
Ø Microsoft Windows maintenance, dual booting, updating antivirus, updating windows.
Ø MS outlook configuration, backup, restore and troubleshooting.
Ø Disk Management, Partitions, Folder sharing, Access Permission
Ø Basic networking, Configuration of TCP/IP setting,
Ø Remote desktop and remote assistance.
Ø Cabling and LAN troubleshooting
Ø Installing and configuring windows server Active directory.
Ø DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name Service).el contact and convey resolutions to customer issues
- Category: DL-2
- Required Skill:
- Location: GOA
- Total Positions: 5