Sr. System Administrator.
Roles & Responsibilities -
- Acts as a primary escalation point for Tier I\2 system administrators and engineers in remediating service requests and incidents, for both customers and internal operations.
- Primarily focused on assisting with the troubleshooting of various issues, service requests or incidents regarding networks, servers, end points, and user needs.
- Responsible for monitoring all networks, servers and building control systems
- Acts as first responder and POC to alerts and outages
- Works closely with Infrastructure team in US based HQ as well as Service Desk techs
- Manages, and executes security policies and security updates
- Act as POC for all local ISP, power, and IT related vendors
- Install, configure and provide subject-matter expertise on the various systems and appliances
- Put together project files in a timely manner and provide project management services when appropriate.
- Create and maintain detailed documentation
Participate in an on-call rotation with other members of Service Desk and Infra teams.
- Provide weekly metrics, updates and health reports to US HQ
- Category: System Admin
- Required Skill: Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP - Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, VM, VDI, Intrusion Detection, and Anti Virus. - Strong understanding in the following technologies and
- Location: Pune
- Total Positions: 8