Desktop Support Engineer DL-2
Profile with Good technical knowledge.
Qualification :- Graduate or Polytechnic - No Correspondence Education, No Educational Gap, Academic Qualification above-50%
Sr. No. | Location | Address | Salary | Experienced | Company |
1 | Andheri | Desktop Support / Service Desk (05 ) | CTC – 20 K/ Take Home -14 K to 15 K | 2 Years With Experienced letter | WIPRO |
2 | GOREGAON | Desktop Support (03 ) | CTC – 20 K/ Take Home -14 K to 15 K | 2 Years With Experienced letter | WIPRO |
3 | THANE | Desktop Support / Service Desk (03 ) | CTC – 13 K / Take Home -10,000 | 0.6 to 1 Years With Experienced letter | WIPRO |
1 | S.T.Depot Prabhadevi | Desktop Support (03 ) | CTC – 15 K/ Take Home -11.5 K | 1.5 Years With Experienced letter | Graduate |
2 | Santa Cruz | Desktop Support / Service Desk (03 ) | CTC – 13 K / Take Home -10,000 | 0.3 to 1 Years With Experienced letter | Graduate |
3 | Santa Cruz | Server | CTC – 20 K/ Take Home -14 K to 15 K | 1 Years With Experienced letter | Graduate |
1 . Job Description :- Desktop Support-L2
1. Windows / OS troubleshooting
2. Patch updates, drivers installation, configure and enable services like FTP, SAMBA, SMTP, services, application services at desk/Low end servers etc.
3. Networking concept (OSI, TCP/IP ,Topology etc.)
4. Anti-Virus support at Server side (monitoring Any Server mentioned here means high end desktop )
5. Backup software and recovery techniques
6. OS backup / recovery knowledge - branch servers and low end Servers with 3rd party software’s like Dhruva, Symantec etc
7. Basic Virtualization skills - VM Disks monitoring and management,
8. MS Exchange,O365 or any other messaging skills (client side)
9. VC basic support is required to add on.
Ø Install , upgrade, support and troubleshoot win.7,win.8 and Microsoft office 2003,2007,2013 and any authorized desktop applications.
Ø Troubleshooting system startup and user login problems.
Ø Software Installation.
Ø New User Email creating, Outlook Configuration and troubleshooting.
Ø Assembling and troubleshooting of hardware devices.
Ø Installation of all Microsoft Windows Series (Win7, Win8, Win10, ).
Ø Microsoft Windows maintenance, dual booting, updating antivirus, updating windows.
Ø MS outlook configuration, backup, restore and troubleshooting.
Ø Disk Management, Partitions, Folder sharing, Access Permission
Ø Basic networking, Configuration of TCP/IP setting,
Ø Remote desktop and remote assistance.
Ø Cabling and LAN troubleshooting
Ø Installing and configuring windows server Active directory.
Ø DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name Service).
Responsibility
Ø Troubleshooting, assembling and dissembling of hardware devices.
Ø Installing Microsoft Operating system, updating and maintenance.
Ø Configure, backup and troubleshooting of outlook.
Ø Provide technical solutions and troubleshooting services on need basis.
Ø Supporting the following technologies:- Microsoft Office products- Outlook, word, excel, power point, Internet Explorer, Mozilla Firefox
- Category: DL-2
- Required Skill:
- Location: Mumbai
- Total Positions: 18