Job Details

Designation: (1) Senior Executive - IT (Sr Level) & (2) System Administrator (Jr Level)

No Of positions : 2

Job Type: Permanent

Location: Mission Road, Bengaluru

1) Position: Senior Executive - IT (Sr Level) 

Exp: 7 - 14 Yrs

Education: Graduation (BE/Btech/MCA/BCA/MSc/Bsc)

Job Responsibilities : 

1.Act as a first line contact for issues and escalations.

2.Day to day IT operations, user call resolution and technical support to the team.

3.Adaptation and Implementation of Corporate policies and new technologies.

4.Manage & Maintain Compliance Software Licenses, Data access, Internet access.

5.Hands-on Experience on Servers (HP, Dell, IBM), Network (HP, CISCO, Ruckus, Fortigate, Cyberoam, Sophos).

6.Hands-on Experience on Various Server Operating Systems and their features.

7.Knowledge of Active Directory, DNS.

8.Ensuring proper escalation / resolution of Network Issues (LAN / WAN), Security patches, Antivirus for Servers, desktops and laptops.

9.Experience with Backups, restores and recovery models.

10.Undertake small and medium-sized IT projects as instructed by the Corporate IT.

11.Administration of Office 365, Endpoint Security, OS hardening.

12.Stablish and define appropriate hardware asset tracking systems, tools, and processes.

13.Responsible for Datacenter and System health Check (availability, event log review, etc.)

14.Knowledge of Hardware Specifications, OEMs.

15.Should have experience on Audio / Video conferencing system. Helps establish standards for voice and telecom devices (video conferencing, mobile/ wireless).

16.Oversee installs, configuration, upgrades, administration, monitoring, and maintenance.

17.Co-ordinate with Facilities team and vendors for maintenance of supporting systems such as UPS, air conditioner etc.

18.Certification (CCNA, CCNSP) will be an added advantage.

2) Position: System Administrator (Jr Level) 

Exp: 2-5 Yrs

Education: Graduation (BE/Btech/MCA/BCA/MSc/Bsc)

Job Responsibilities :

-Responsible of preparing documentation of IT transactions & Inventory follow and submit the reports to IT-Manager

-Understanding of LAN, WAN and Coordinating with ISP in terms of Internet connectivity/ MPLS Services.

-Knowledge of Performing backup /Restore and archiving of data from clients.

-Basic knowledge of Installing, configuring & Administrating Servers.

-Knowledge of Creating Users access permission to PC's and Applications.

-Familiar with Handling IT Helpdesk activities of users.

-Checking mails and noting the issues and resolving them in time

-Knowledge of Configure and Administrating IIS, DHCP, DNS, Active Directory, FTP etc.

-Should have knowledge of Installing, Configure, troubleshooting Windows OS and Software.

-Candidate should have experience in installation or configuring Desktops/Laptop.

-Should have strong PC hardware / Printers / Network experience.

-Should have good experience with configuring and troubleshoot outlook / MS-Outlook.

-Should have knowledge of O365 mailing solution.

-Should have knowledge of Virtualization (Hyper-V, VMWare).

-Should have excellent knowledge in troubleshooting of Desktop/Laptop, Printer, hardware and software issues.

-Hands on experience on Skype, Skype for Business and audio video conferencing system.

-MCP, MCSE, A+ N+ will be an added advantage.

-Should have excellent Communication skills.

Salary - As per industres best.

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